Privacy policy

At Egrari, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you visit our Shopify store or purchase our products. By using our site, you consent to the practices described in this policy.

1. Information We Collect

We collect information that you voluntarily provide to us and information collected automatically when you interact with our website. This includes:

Personal Information: Name, email address, shipping and billing address, phone number, payment details, and other information you provide during checkout or account creation.
Usage Data: Information about your interactions with our website, such as IP address, browser type, operating system, and pages visited.

2. How We Use Your Information

We use your information for the following purposes:

To process and fulfill your orders, including shipping and payment processing.
To provide customer support and respond to your inquiries.
To send transactional emails, such as order confirmations and shipping updates.
To improve our website, customer care, products, and services based on your feedback and usage patterns.
To comply with legal and regulatory obligations.

3. HIPAA Compliance

As a provider of medical-aesthetic products and services, we may collect health-related information that is protected under the Health Insurance Portability and Accountability Act (HIPAA). We are bound by HIPAA laws to maintain the confidentiality, integrity, and security of this information.

Your health-related data will only be used for purposes directly related to the products or services you have requested.
We implement strict security measures to protect your data from unauthorized access, use, or disclosure.
Access to your health information is restricted to authorized personnel who require it to perform their job functions.

4. Sharing Your Information

We do not sell or rent your personal information to third parties. We may share your information with:

Service providers who assist with order processing, payment, and shipping.
Legal authorities if required to comply with applicable laws, regulations, or legal proceedings.

5. Data Security

We use industry-standard security measures to protect your information, including:

Secure Socket Layer (SSL) encryption for data transmission.
Restricted access to sensitive information.
Regular monitoring and updates to our security protocols.

While we strive to protect your data, no method of transmission over the internet or electronic storage is 100% secure. Therefore, we cannot guarantee absolute security.

6. Your Rights

You have the right to:

Access, correct, or update your personal information.
Request the deletion of your data, subject to legal or contractual obligations.
Opt-out of marketing communications by following the instructions in our emails.

For requests related to your personal information, please contact us using the details below.

7. Third-Party Services

Our website may include links to third-party services or use third-party tools. We are not responsible for the privacy practices of these providers. Please review their privacy policies before sharing your information.

8. Changes to This Policy

We reserve the right to update this Privacy Policy at any time. Changes will be posted on this page, and continued use of our website implies acceptance of the updated terms. We are under no obligation to inform anyone of any changes.

Contact Us

If you have any questions about these terms and conditions, please contact us at:
oc@egrari.com
425.827.7878
2950 Northup Way, Suites 100 & 105, Bellevue, WA, 98004

Thank you for choosing Egrari's for your skincare needs!