Refund policy

At Egrari's, we value your satisfaction and aim to provide high-quality products and services. Please review our return, refund, and exchange policy below for details.

All Sales Are Final

All sales are final unless otherwise stated in the sections below.

Damaged or Malfunctioning Products

If you receive a product that is defective or damaged, it may be eligible for return or replacement within 30 days of purchase. To address this issue:

1. Contact our office immediately by phone at 425.827.7878.
2. Provide proof of purchase and a detailed description of the issue. Photos or videos of the damaged or malfunctioning product may also be required.

Once your claim is reviewed and approved, we will provide instructions for returning the product or arranging a replacement.

Services

All sales of service packages are final and non-refundable. This includes but is not limited to treatments, consultations, and other service-related offerings.

Additional Information

We reserve the right to refuse a return or replacement if the issue does not meet the criteria outlined above.

If you have any questions or need assistance, please contact us at oc@egrari.com or 425.827.7878.

Thank you for choosing Egrari's!