Cancellation policy

This Subscription and Membership Policy applies to all subscription and membership purchases made through the Egrari online store. By enrolling in our subscription or membership program, you agree to the following terms and conditions.

1. Acceptance of Terms

By subscribing to our service, you confirm that you accept our Terms of Service and this Subscription and Membership Policy.

2. Automatic Renewal

Your subscription or membership will automatically renew on a recurring basis according to the billing schedule associated with your plan.
At each renewal, your credit card will be charged automatically for the subscription or membership products or services, including applicable shipping and handling fees.
Recurring charges will continue according to your selected schedule until you cancel your subscription or membership.

3. Managing Your Subscription

You have the flexibility to manage your subscription or membership at any time through your account. Options include:

Cancel: Cancel your subscription to stop future renewals.
Pause: Pause your subscription temporarily and resume when needed.
Skip: Skip a specific delivery without canceling the subscription.

To make changes:

Log in to your account.
Select Subscriptions.
Choose the desired option (e.g., cancel, pause, or skip) next to the item.

4. Price Fluctuations

Some subscription plans may fluctuate in price due to changes in products selected for that particular plan or other variables. In the event of a price change:

You will be notified via email before your next billing date.
Notifications will include details of the updated pricing and any changes to the product or service.
You may modify or cancel your subscription before the new price takes effect by managing your subscription through your account.

5. Refunds/Exchanges

Subscription and membership charges are non-refundable once processed.
Subscription and membership products are non-refundable.
Subscription and membership products cannot be exchanged for other products.

6. Modifications to Your Subscription

Changes to your subscription or membership must be completed before the next billing date in order to apply to the upcoming renewal.

7. Shipping for Subscriptions

Subscription orders will be shipped according to the schedule selected during sign-up.
Some subscriptions have predetermined shipping dates.
Shipping fees, if applicable, will be included in the recurring charge.

8. Product Availability

If a subscription item is temporarily out of stock, you will be notified, and the item will ship as soon as it is restocked.

For further questions or assistance, please contact our customer service team at oc@egrari.com or 425.827.7878.

Thank you for choosing Egrari!